Privacy Policy

1) Information We Collect

Information You Provide Directly

• Booking & Contact Details: name, email address, phone number, billing/shipping address, passport details (when required by suppliers), travel preferences, and special requests.
• Payment Information: payment method details (e.g., card type, last 4 digits). We do not store full payment card numbers on our servers; payments are processed securely by PCI-compliant third-party processors.
• Communications: messages you send via forms, email, chat, or phone (including call recordings where permitted by law and disclosed).

Information Collected Automatically

• Device & Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, time on site, and clickstream data.
• Cookies & Tracking Technologies: cookies, pixels, and similar tools to remember preferences, analyze traffic, and improve performance. See Section 4 for details.

Information from Third Parties

• Travel suppliers, partners, analytics providers, advertising networks, and fraud-prevention services may share information with us to support bookings, improve security, and personalize offers.

2) How We Use Your Information

• Provide & Fulfill Services: process bookings, issue confirmations, manage changes/cancellations, and deliver customer support.
• Communications: send booking updates, service notifications, and respond to inquiries.
• Personalization & Marketing: with your consent where required, send travel deals, newsletters, and tailored recommendations. You can opt out anytime.
• Security & Fraud Prevention: verify identities, detect suspicious activity, and protect our users and systems.
• Analytics & Improvement: understand site usage, test features, and improve user experience.
• Legal Compliance: comply with applicable laws, regulations, lawful requests, and enforce our terms.

3) Sharing Your Information

We may share your information with:

• Travel Suppliers: airlines, hotels, car rental companies, tour operators, and consolidators to complete your reservations.
• Service Providers: payment processors, cloud hosting, email/SMS platforms, analytics, customer support tools, and cybersecurity vendors.
• Business Transfers: in connection with a merger, acquisition, reorganization, or sale of assets.
• Legal & Safety: to comply with law, respond to legal process, or protect rights, safety, and property.

We do not sell your personal information for monetary consideration. We may share limited data with advertising partners for interest-based advertising where permitted by law (you can opt out in Section 4).

4) Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable essential site functionality (e.g., login, booking flow).
• Remember preferences and reduce repetitive entry.
• Measure performance and analyze traffic (e.g., Google Analytics).
• Deliver relevant ads and offers (where applicable).

You can control cookies through your browser settings. Disabling certain cookies may limit functionality.

5) Data Security

We implement administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure. Please keep your account credentials confidential and notify us immediately of any suspected unauthorized access.

6) Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, as well as to object to certain processing and request data portability. To exercise these rights, contact us using the details below. We may need to verify your identity before processing requests.

7) Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.

8) International Data Transfers

Your information may be transferred to and processed in countries other than your own, which may have different data protection laws. Where required, we use appropriate safeguards (such as contractual protections) to protect your information.

9) Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the type of data and applicable law.

10) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the latest version. We encourage you to review this page periodically for changes.

Disclaimer: Global Travel Reservations LLC is an independent travel agency facilitating bookings with third-party suppliers. This Privacy Policy does not override the privacy policies of airlines, hotels, tour operators, or payment processors. Please review their terms separately. This policy is provided for informational purposes and may require legal review to ensure compliance with applicable laws in your jurisdiction.